![]() ![]() Unassociated phone from End user profile under Device Information and Primary and IPCC Ext shown below.Remove User from the Application User RMJTAPI and save Remove user also from User Associate with line and reset the phone shown below.Remove the user from Phone profile from Owner User ID.Found user MAC on the system and made sure he/she has only one phone.Then I thought what I am missing, so what I did to fix it I came across this issue again, and I follow the same process as I we doing before but it didn’t work ![]()
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